Refund policy
At Globalstationery.store, we want you to be completely happy with your purchase! Our return and refund policy is designed to ensure that you have a smooth and hassle-free shopping experience. If for any reason you are not satisfied with your purchase, we are here to assist you.
Returns
You can return any unused and unopened items within 30 days of purchase. All returns must be in their original condition and packaging. To initiate a return, please contact us at support@Globalstationery.store with your order number and a brief description of the issue. Once your return is approved, you will receive instructions on how to return your item.
Refunds
Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If everything is in order, we will process your refund to the original payment method. Please allow 7-10 business days for the refund to be credited to your account.
Exchanges
If you received a defective or incorrect item, we will gladly offer an exchange for the same product. If the item you want to exchange is no longer available, we will issue a full refund.
Non-Refundable Items
Some items are non-refundable, including:
- Customized or personalized items
- Clearance or sale items
- Gift cards
If you have any questions or need assistance, feel free to reach out to us. We want to ensure that your experience at Globalstationery.store is always a positive one!